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Agentware™ :: Travel Ingenuity
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Our Offices
Corporate Headquarters
AgentWare, Inc.
1280 West Peachtree St, NW
Suite 330
Atlanta, Georgia 30309
Phone: 404.591.4000
Fax: 404.874.6874
Terms of Service and Privacy Policy
AgentWare is always conscious and respectful of your privacy.
We recognize the importance of protecting your personal information.
Terms of Service - updated 04/01/2004

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS RELATING TO YOUR USE OF THIS SITE. By using this site, you are deemed to have agreed to these terms and conditions of use. AgentWare reserves the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this site after we post any changes to these terms and conditions, you agree to accept those changes, whether or not you have reviewed them. We will inform you of any material changes to these terms, provided we have a valid email address on file. If at any time you choose not to accept these terms and conditions of use, please do not use this site.

 

Scope of Terms and Conditions

These terms and conditions apply to your use of this site or other sites that AgentWare may own or operate in the future the ("Site"). These terms and conditions do not apply to your use of unaffiliated sites if any, to which the Site only provides links.

 

Restrictions on Use of Materials

The contents of this Site are protected by national and international copyright and trademark laws, and are the property of AgentWare and any other owners. Unless otherwise granted permission by AgentWare, you may access the materials located within the Site solely for your own personal use. You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of the Site, except as necessary to perform the function on the Site. You may not publish, display, or commercially exploit any material from AgentWare or other owners of intellectual property displayed on the Site unless you request and receive prior written permission from us or the other owners. If you have a contract with AgentWare to use our services, you have permission to commercially exploit the materials in the manner contemplated by that contract. To request our permission, you may write to Web Site Content Administrator, AgentWare, Inc. at Communications@AgentWare.net. If permission is granted by AgentWare or other owners of intellectual property, you may not change or delete any author credit, trademark, legend or copyright notice. 

You must follow and observe all additional copyright notices or other restrictions contained on the Site.

 

LinksBack to Top

We are not responsible for the availability of any other site to which the Site links. We do not endorse or take responsibility for the content, advertising, products or other materials made available through any other site. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods or services available on any other site. You should direct any concerns to that site's administrator or Webmaster.

 

Disclaimers

UNLESS YOU HAVE A SEPARATE WRITTEN AGREEMENT TO THE CONTRARY, THE SERVICES, AND MATERIALS ON THIS SITE ARE PROVIDED "AS IS". AGENTWARE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

UNLESS YOU HAVE A SEPARATE WRITTEN AGREEMENT SO INDICATING, NEITHER AGENTWARE NOR ANY OF ITS RESPECTIVE LICENSORS OR SUPPLIERS WARRANT THAT ANY FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, FREE FROM HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED. NEITHER AgentWare NOR ANY OF ITS RESPECTIVE LICENSORS OR SUPPLIERS WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT AgentWare OR ANY OF ITS RESPECTIVE LICENSORS OR SUPPLIERS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
 
Limitation of LiabilityBack to Top

UNLESS YOU HAVE A SEPARATE WRITTEN AGREEMENT TO THE CONTRARY, UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL AGENTWARE OR ANY OF ITS RESPECTIVE LICENSORS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHETHER DIRECT, SPECIAL OR CONSEQUENTIAL, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL AGENTWARE OR ANY OF ITS AFFILIATES OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SUPPLIERS HAVE ANY LIABILITY FOR ANY DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE).

 

Indemnity

You agree to defend, indemnify and hold harmless AgentWare, its representatives, officers, directors, and employees from all liabilities, claims, costs, and expenses, including attorneys’ fees, that arise from your use of the Site, your posting, downloading or transmission of communications or material on this Site, or from your violation of applicable law.

 

Privacy Policy

AgentWare is committed to protecting your privacy and security and have explained in detail the steps we take to do so. Please read our Privacy Policy for more information regarding our commitment to your privacy and security..

 

Governing Law

These terms will be governed by and construed in accordance with the laws of Georgia. Accordingly, the laws of Georgia, will be used exclusively to construe, govern, and enforce these terms, excluding all conflict of laws rules. Except as provided in the Injunctive Relief section, any action related to or arising out of these terms will be filed only in the Georgia courts and you consent to the exclusive jurisdiction of the state and federal courts located in Georgia.

 

Injunctive ReliefBack to Top

In the event you breach or threaten breach of this Agreement, you acknowledge and agree that AgentWare will be greatly and irreparably damaged and the damage will be difficult to quantify. Therefore, AgentWare may apply to any court of competent jurisdiction accepting jurisdiction under this specific provision, who, regardless of the Governing Law provision, will apply the laws of its own jurisdiction in determining whether AgentWare will be granted injunctive or other equitable relief to stop your breach or your threat of breach, without impairing, invalidating, negating or voiding AgentWare’s rights to relief either in law or at equity.

 

Miscellaneous

If any of these terms and conditions are found unlawful, void, or for any reason unenforceable, then that provision will be considered restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law and will not affect the validity and enforceability of the remaining provisions. This is the entire agreement between you and AgentWare relating to the subject matter it contains. This agreement may be modified only by our posting of changes to these terms and conditions, or by a writing signed by both parties. Any inquiries concerning these terms and conditions of use should be directed to Communications@AgentWare.net.

 

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Privacy Policy - updated 04/01/2004

AgentWare Inc., (“AgentWare”) operates the software that runs Trip Console standard, Trip Console integrated, Trip Console lite, and WebPoint, which are accessible via websites configured for each of AgentWare’s customers. These applications allow user to access and book travel, and in the course of use, may require entry of personal information, including name, address, phone number, email address, and other identifying information. In addition, while on this web site, www.agentware.net, and when you use other AgentWare products, respond to our Web-based advertisements/partners links, or send us e-mail, users may enter personal identifying information to request technical assistance, product information, or otherwise communicate with AgentWare. Since personal information may be transmitted to AgentWare by both this site and our other software products (“Sites”), AgentWare has established a Privacy Policy to protect the confidentiality of user information.  We reserve the right to modify this Privacy Policy at any time without prior notice. If we change or update our Privacy Policy, we will post the revised policy here, and any changes will apply to all information collected by AgentWare, including previously collected information.  

 

Privacy

AgentWare takes privacy seriously. This privacy policy explains how AgentWare protects the information you provide to AgentWare during your use of our Sites. Our policy is to consider all personal information confidential and privileged. We realize that any information pertaining specifically to you, is your own and we understand our responsibility in maintaining the confidential nature in which it is disclosed.

 

Information Collected About YouBack to Top

There are several areas on our Sites where AgentWare requests information from you, which AgentWare collects and uses to provide the services that you request. AgentWare asks for this information so that we can enhance your visit to our Site, to follow up with you after your visit, or to reply to technical or user support issues identified by you. At AgentWare, when you provide your personal information, including name, address, phone number, email address, etc., your personal information is used by AgentWare solely for the purpose of communications between AgentWare and you. Other than information, which may be submitted, to travel suppliers in the course a travel related purchase, your personal information is not revealed to third parties.

 

Use of Your Information

Though it is not our usual practice, you may receive occasional email or telephone calls from AgentWare. These communications will be informational and service-oriented only and will not be solicitations there may be notices about new features, training opportunities, etc.), unless you have specifically identified that you desire such communications. You also may receive a call to follow up on a service issue you have experienced or to confirm any modifications of your information or termination / update of your account with AgentWare. Your privacy will continue to be protected during these communications. You will not receive any unsolicited communications from AgentWare regarding any commercial offers or advertisements at any time. AgentWare Sites may use cookies (small text files stored on a user’s computer by a website to enable the website to tailor behavior to the current user). AgentWare does not use any other automatic or electronic means to track or collect information about or from you.

 

Your Right to Choose

At AgentWare, we believe that you should have the right to choose how your information is processed and/or shared. Any information that AgentWare collects from you on the Sites is information that you specifically and voluntarily provide to AgentWare. You may choose not to provide any or all of the information that is requested on the Sites. By so choosing, however, you may limit your ability to receive some or all of the services generally offered to users of the Sites.

 

Sharing Your InformationBack to Top

Except as explained herein, the information that you provide to AgentWare through the Sites regarding you and/or your travel searches / purchases will not be sold, shared, or rented to any outside organization for its use in marketing or solicitation. AgentWare may share your information with a third party acting as its agent to provide and process the services that you request. Such third parties shall subscribe to the privacy principles in this privacy policy. AgentWare may also share aggregated customer information such as statistics about our customers, sales, traffic patterns and related site information, with AgentWare’s business partners and other reputable vendors, but such aggregated information will not contain any personally identifying information of any users of the Sites. AgentWare may disclose or access your account information when we believe in good faith that the law requires it.

 

The Security of Your Information

AgentWare strives to protect the privacy of the information that you share with us. AgentWare has implemented security measures designed to protect all data we collect against unauthorized access, including measures to prevent anyone from using your credit card number. We utilize the industry standard security measures available through your browser, called SSL (Secure Sockets Layers) encryption, so that your information is encrypted as it travels over the Internet. The characters you type are encrypted, making it nearly impossible for a third party to intercept the card number. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, although AgentWare strives to protect your information, we cannot ensure or warrant the security of the information that you submit to AgentWare via the Sites and you do so at your own risk. AgentWare also implements measures to protect your personal information off-line. Access is restricted to employees who have a “need to know,” and those employees must use passwords to enter the Sites or associated back office systems within which personal information is stored. In addition, consumer protection laws protect you against the unauthorized use of your information, including credit card information.

 

The Integrity of Your InformationBack to Top

AgentWare uses the information that you provide to us only for the purposes for which you submit such information and not in any way that is incompatible with the purposes for which it was collected. We request from you only that information which is necessary to provide the services you access. AgentWare takes reasonable steps to ensure that information that we receive from you is reliable for its intended use, accurate, complete and current, including providing mechanisms by which you can amend or update your information.

 

Linked Internet Sites

You should be aware that links to other Internet sites are available on AgentWare Sites. Once you leave the Sites and go to another site, be aware that those sites may follow privacy policies different from the provisions listed herein. AgentWare is not responsible for, and expressly disclaims any and all liability related to, actions of such linked sites, their privacy policies or the content of such sites.

 

Changes to This Privacy Policy

By using this website, you consent to the collection and use of your information by AgentWare in accordance with this privacy policy. If AgentWare updates or modifies this privacy policy, we will post the changes on this page so that you will always have the ability to know what information we collect, how we use the information, and under what circumstances we deliver the information. Your continued use of this site after any such changes constitutes your acceptance of the new terms. AgentWare will use your personally identifiable information in accordance with the privacy policy that was in effect at the time such information was collected. If AgentWare makes any material changes in our privacy practices that do not affect your information already stored in our database, we will post a prominent notice on our Sites notifying you of the change. In some cases where AgentWare posts a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

 

Your AgeBack to Top

This Site is not directed to children under than 13 years of age, and children under 13 years of age shall not use this Site to submit any individually identifiable information about themselves. By using the Site you certify that you are over 18 years of age.

 

Transfer of Business Assets

As we continue to develop our business, we may be acquired, merge with another business, acquire or buy other businesses or assets. In such transactions, customer information is generally one of the transferred business assets. In such an event, both personally and non-personally identifiable information will be part of the transferred assets.

 

Your Questions and Comments

We invite you to learn more about AgentWare. Please visit our website at http://www.AgentWare.net/ You will find email feedback forms there. Our mailing address is: AgentWare, Inc., 1280 W Peachtree St. NW, Suite 330, Atlanta, GA 30309. If you have any questions about our privacy policy, please contact the AgentWare Privacy Officer, at privacy@AgentWare.net.

 

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